Ordering Information

Place an order

All our orders are online. If you wish to place an order over phone, our rep will assist you in creating an online account and placing an order . After you place your order, we will send you an e-mail acknowledgement. Our phone, fax and email addresses are available in the contact us section of website. We will start processing your order only after we have received payment. By placing an order on boschbrandstore.com, you agree that you are buying for your business needs.

Order delivery times

If material is in stock or readily available, we dispatch in 5-7 business days. For special order or out of stock items delivery times are 2 weeks. If we are not able to fulfill your order then we will refund your entire amount within 15 business days. If order times exceed what we have committed to, we will contact you to determine if you want to execute the order with the new delivery time. If you do not wish to execute the order at that time, we will refund your entire amount

Shipping orders outside Gujarat

We currently do not accept orders for outside Gujarat shipping on our website. If you are an outside Gujarat customer please email us your requirement at siddheshwari@boschbrandstore.com and we will determine whether we can fulfill your order or not.

Delivary terms

Ground Floor Delivary in gujarat free of cost.
For upper floors in case of stair carrying Rs 250/- per floor will be extra and you will have to pay to delivary person.

Payment Methods

We accept payments via Netbanking, NEFT/RTGS,Debit cards,Credit cards, Credit cards EMI.

Payment through EMI

Boschbrandstore does not charge any processing fee for availing EMI. boschbrandstore is not responsible for the interest and GST charged by the bank and cannot refund the interest and GST amount in case of cancellation, refund or pre-closure. Please check with your respective bank regarding their policy for Cancellation, Refund or Pre-closure.

Cancellation

We reserve the right to cancel any order for any reason. Possible reasons for cancellation include, but are not limited to the following:

1. Potentially fraudulent order. Before shipping orders, we run a check to make sure they are legitimate. If the check fails, we may cancel your order.
2. Incorrect pricing. Due to the sometimes volatile market for collectible products, sometimes there are major fluctuations in price. Therefore, we reserve the right to remove any item from any order and provide a full refund to the customer for that item.
3. Non-Payment of Non COD orders. If payment is not received within a reasonable amount of time after the order has been placed, we may cancel an order without notice.
4. If the order is not serviceable by us due to non availability of the product among any of our vendors
5. If your pin code is not serviced by any of our courier partners
6. If the procurement is taking longer than 7 working days and you are not willing to wait further

Returns and exchanges

We offer returns and exchanges only against physical damage at the time of delivery. Please contact our office to discuss any return requests.

Product information not shown in the catalog
Call, fax or email us to let us know what kind of information you need – All our numbers are listed in our Contact Us section.

Additional information about previous orders

Click on Order History at the top of the web site to view information about your previous orders. From there you can access your invoices, proofs of delivery, and other shipment information.